Teletrac Navman ELD 2020 : Features, Fees, & Ease of Use

The Teletrac Navman ELD 2020 review will provide readers with a deeper understanding of the features and benefits the system can offer. Read on to learn more.

The trucking industry is regulated by a set of laws that require accurate logs are kept of the driver hours of service and record of duty status. In the past, logs would be kept by hand, but this could lead to inaccuracy and tampering with the logs. With the advent of electronic logging devices, which are now a requirement by law, it’s much easier to automatically record all of this data. It also happens to be more accurate. The Teletrac Navman ELD 2020 review below will delve into the most important benefits and features the system can provide.

The information in the review will provide you with the insight you need to learn about the pros and the cons of the ELD and whether it is a good solution for your fleet or not. The more you know about the product, the easier it will be to make a purchasing decision for your fleet’s ELD.

Pros and Cons of the Teletrac Navman ELD

What are some of the biggest benefits and drawbacks of this ELD system? Check out the pros and cons below to see whether it could be the choice for you or if you may want to look for another option.

PROS:
  • Great value for the money
  • Real-time location updates
  • Hours of Service
  • Easy to use
  • Pay as you go
  • Training programs
CONS:
  • Poor quality customer support
  • Some customers have had hardware issues

Specs of the Teletrac Navman ELD

Here are some of the basic specs of the ELD system. The specs can provide you with some quick information to see if it could be a good system for your fleet.

Compliance FMSCA-Registered and Self-Certified ELD
Device Tablet (Works with Garman and Lenovo Tablets)
Customer Support 24/7
Basic Features HOS, Two-Way Messaging, DOT Compliant Driver Logs, Safety Analytics, Vehicle Diagnostics
Payment Made Monthly Payments with Quotes Available Through the Site

Features of the Teletrac Navman ELD

Teletrac is a large company that has been making solutions for fleet management for years, and its Navman ELD has become a popular option. The company has more than a decade of experience with ELDs and was manufacturing them long before they were a requirement. The ELD from Teletrac has many features that help to ensure compliance with the ELD mandate, along with other benefits that will be useful for those who have to manage fleets of vehicles no matter their size. Below, we will be examining these features.

Driver Logs for Compliance and Alerts

Driver Logs for Compliance and Alerts

The ELD was made for drivers to help improve their experience and to ensure they are easily able to comply with the governmental regulations. Teletrac offers commercial-grade devices and a simple to use application that helps to ensure data logs are kept correctly and that your drivers will avoid hours of service violations. The system will provide alerts to the drivers, so they know if they are getting close to a violation.

Managers can identify the drivers who are at-risk and contact them if needed. The system makes compliance easier for both the drivers and the backend office.

Two-Way Messaging

One of the most helpful features found with the Teletrac Navman ELD is two-way messaging. This will allow those who are driving to more easily communicate with people who are back at the office and vice versa. Fast and easy communication can help in a range of ways.

While two-way messaging might seem like a small feature at first, it can provide some great benefits. It can ensure that drivers haven’t missed any alerts regarding their hours of service. It can also help with rerouting. If the driver finds that a bridge is closed or that there any other issue with the route they are on, they can contact the office and have help finding a better, faster, and safer route.

Safety Analytics

One of the reasons that limiting the hours a driver could be behind the wheel was safety. However, the system does more than just ensure drivers are complying with the hours of service requirement. It also provides managers with safety analytics regarding the driver. The data from the analytics can help the management team learn more about the behaviors of drivers. Are they speeding? Are they often braking hard? Do they have any other potentially unsafe behaviors that will need to be addressed?

The analytics information is not meant to get drivers into trouble. Rather, it’s meant to be used as a teaching tool that managers can use to help improve their drivers’ safety and productivity when they are on the road.

With safer drivers, it will improve your Compliance, Safety, and Accountability record. A good record is required to ensure your drivers can stay on the road. Good CSA records can also be a sign to other companies that want to hire your fleet that your company is professional and worth their business.

Vehicle Diagnostics

Another feature of the app that can help with safety and productivity is vehicle diagnostics. The vehicles that you have out on the road need to be in good shape and ready to drive. Even with daily inspections by the drivers, there could be hidden issues that aren’t noticed. Since the ELD can provide you with vehicle diagnostics though, it can provide you with a virtual look under the hood. This can highlight potential problems that can be addressed before the vehicle becomes dangerous to drive or breaks down.

Finding and dealing with these potential issues before they become a larger problem helps to ensure a safer driving experience, as well as improved safety for those sharing the road with your trucks. It also ensures that vehicles get the care and maintenance they need so they can stay in service.

Roadside Inspections

Each day, drivers are required to inspect their vehicles to ensure they are safe to drive. They need to check on areas of the vehicle such as the brakes, lights, mirrors, and tires as a part of their daily vehicle inspection record and then send that information to their office. In the past, this would often require a phone call or a fax. Today, it can all be done through an ELD app like Teletrac. This helps to increase the speed of the daily inspection on the driver’s end.

The information is logged into the system, and the driver can then get started with their day. If they have to undergo a roadside inspection by the Department of Transportation, they will need to show their DVIR logs. Since everything can be done electronically, they can send that information regarding their reports to the inspector in a matter of seconds, in most cases. This will greatly reduce the amount of time that the driver and the truck have to spend in these roadside inspections.

Geofencing

this is an important feature to have with a fleet management system and ELD. It can help to ensure that the drivers are staying on the route they are supposed to be on and that they aren’t using the vehicle for personal use without permission, for starters.

Safety is another benefit of geofencing. Dispatch and managers can see if a vehicle is being driven outside of the prescribed zone, and they can then use the two-way messaging mentioned above to contact the driver. If the driver is not able to respond, it could be due to the commercial vehicle being stolen. It happens more often than many would like to believe. Geofencing can alert you to a stolen vehicle quickly, so you can take steps to contact law enforcement.

IFTA Reporting

The International Fuel Tax Agreement requires fleets that operate in two or more member states or provinces file their reports each quarter. In the past, the filing was a time-consuming process that could result in errors being made since it was often done by hand. With a quality system like Teletrac Navman, it’s possible to quickly and easily gather all of the data that is needed

Potential Issues with the Teletrac Navman ELD

While there are many excellent features and benefits associated with the ELD, it’s important to address some of the drawbacks that customers have found. One of the biggest is in the area of customer service. Customer support is available online, over the phone, and through email. Even though the team is available around the clock to provide service, some users have found the quality and care to be lacking. Those who have issues regarding the device, app, or who have other questions can find this to be problematic, to say the least.

There are also instances of problems regarding the hardware that has been provided to the customers. While these are not large issues that everyone is facing, it’s important to note that they have occurred for some users. Dealing with faulty devices when you have drivers on the road is a hassle, so this is something to think about when choosing an ELD.

Ease of Use of the Teletrac Navman ELD

Ease of Use of the Teletrac Navman ELD

Why do so many companies choose Teletrac Navman ELD and use the other solutions offered by the company for fleet management? It’s because they have built their products with the end-user in mind. The devices and the applications are easy to use for the drivers and those who are at the office. There is only a small learning curve to getting started, and the company provides a range of training programs to get everyone up to speed with the system.

Getting people accustomed to the ELD is often one of the hardest parts of integrating a new system into your company. However, users have found that Teletrac makes the process as simple as possible, which means fewer logging mistakes when people are getting started.

What Does the Teletrac Navman ELD Cost?

The company’s website offers a “Build Your Solution” tool that will help you find the best solutions for your fleet. You can let the company know the type of business you have, the type of vehicles you have, and the types of features that you might need, such as location tracking, ELD compliance, maintenance, driver safety, cameras, and more. You will then let the Teletrac know the size of your fleet.

They can then provide you with a plan that will meet your needs, and that will provide you with the pricing options that are available through the company. Getting a quote through the company this way is the only method on their site of getting pricing info for your specific needs.

Overall, users have reported that it is a budget-friendly solution and that the monthly cost per unit is around $45. However, you will want to keep in mind that this can vary based on the types of solutions that you need from the company. Get in touch with them to get your quote.

Conclusion: What’s the Right Solution for You?

Your fleet needs to be ELD-compliant to operate and that means you need an electronic logging device in all of your vehicles. However, does this mean that you should automatically choose to use Teletrac Navman ELD? While it does provide you with a wide range of features and benefits, you must take the time to compare it with other options out there. Get a quote from the company, learn what features are most important to your fleet, and see what other ELDs can provide.

Overall, there are many nice features found with Teletrac Navman. It’s in use by more than 40,000 customers around the world, and it could be a good solution for your needs. Just make sure that you are looking at both the good and the bad before you make your final decision.

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